After Sales Service
Please contact our After-sales service department in time within 30days after you received the cargo.
Tel: 86-21-61172575 Time: 9:00 a.m.- 6:00 p.m. (Beijing time)
process
Please provide the copy of Sales Contract and describe the problems appeared.
Problems confrimation:
Slight problem:
Please send the proof to our After-Sales Department, we will reply within two days
Serious problem:
A
We will dispatch our Quality and Problems Appraisers to make a confirmation
B
Have a negotiation of the compensation and sign agreements
C
Our After-Sales Department will perform the duties as the agreements