Q What is the Warranty for the faucets ? A For the faucets, we have 3 years warranty. If any quality problems on our side were found in this peri-od, we will send you the replacement in your next order.
Q What is your MOQ ? A 100pcs each model while we accept less quantity at the beginning of our cooperation so that you can test our product quality before normal order.
Q What type of cartridges you provide and the lifetime ? A We provide ceramic cartridges mainly including : Spain Sedal & Taiwan KCG Cartridge : 500,000 times open and close ; Local Cartridge : 200,000 times open and close .
Q What about the delivery time ? A It takes about 15 days for trial order quantity less than 1000pcs , About 25 days for 20ft ; about 30 days for 40ft .
Q How can we get sample to check quality ? A You can order one or few pcs sample to check our product quality firstly . It can be ready within 3 days once we receive the sample payment.
Q Do you charge for samples and freight ? A As per our company policy , the samples and freight will be on customer's account while sample charges will be returned to you in your First official order .
Q Is there cheap shipping cost to import to our country ? A For samll order , express will be best ; For bulk order , sea shipment is the best but takes longer time ; For urgent orders , we suggest by air .
Q Can we get support if we have our own market position ?
A Please inform us your detailed schedule on your market demand , we will discuss and propose helpful suggestion for your to find the best Solution .
